All about Captivating Consumer Protection Act 2019

All about Captivating Consumer Protection Act 2019

The Consumer Protection Act, 2019 which replaces the Consumer Protection Act, 1986, comes into power on Monday. The Bill, which will give consumers more power over the nature of goods and services acts as a shield, was marked into law by President Ram Nath Kovind on August 9 a year ago.

While giving brief about New Law enactment in New Delhi yesterday through video conferencing, Minister of Consumer Affairs Ram Vilas Paswan said this new Act will entitle customers and help them in ensuring their privileges through its different informed Rules and regulatory arrangements.

The Consumer Protection Bill, 2019 was presented in Parliament on July 8, 2019, by the Minister of Consumer Affairs, Food and Public Distribution, Ram Vilas Paswan. The Consumer Protection Act 2019 was passed on July 30, 2019, by the Lok Sabha and later it has been given the green signal by Rajya Sabha on August 6, 2019.

Here are the key highlights of New implementation of the Consumer Protection Act 2019.

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  • The new law will empower the buyers to drag makers, vendors, or sellers to court if the last is discovered managing in tainted and misleading items. The new law permits shoppers to register complaints in buyer commissions asserting remuneration for the misleading or debased item from the maker. The Consumer Protection Act, 2019 gives a genuine open window to challenge in courts against such organizations or people as they can be granted as long as a half year in prison or a fine of up to Rs 1 lakh in situations where the purchaser isn’t harmed.
  • The arrangements incorporated by authorities are identified with consumer protection councils, consumer disputes redressal forum, the liability of services or products, the penalty for manufacturing, disseminating, and so on false great or items that contain adulterant.
  • In situations where the shopper is harmed, the fine to the seller, dealer, or manufacturers could be up to Rs 5 lakh alongside up to seven years detainment.
  • If the case relates to consumer’s death, at that point a base fine of Rs 10 lakh and seven years in jail, extendable to life detainment, can be forced.
  • The new law will guarantee that complaints can be registered at the district or state level rather than where the items have been purchased, which can be said a huge relief to consumers.
  • For celebrity endorsement, according to the Consumer Protection Bill 2019, an endorser is at risk to a fine of Rs 10 lakh and one-year restriction on future contracts for misleading promotions. The resulting offense can lead in prison as long as five years with a fine up to Rs 50 lakh

More information can be found At:

http://egazette.nic.in/WriteReadData/2019/210422.pdf

https://consumeraffairs.nic.in/acts-and-rules/consumer-protection


Aditi Mokasdar

Aditi Mokasdar

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